Refund policy
Effective Date: 1/1/2026
DeepCells.com is a liquidation website. Inventory sold through DeepCells.com may be sold by third-party sellers, liquidation buyers, or other parties through liquidation sales hosted on DeepCells.com.
All products are sold as-is, with no manufacturer warranty, seller warranty, or ongoing support, except that the applicable seller guarantees the product will function upon delivery.
All Sales Are Final
All sales are final. DeepCells.com does not offer returns, refunds, exchanges, cancellations, technical support, repairs, servicing, or ongoing product support for products sold through liquidation.
Products are sold as-is, and buyer accepts the condition of the product at the time of sale, subject only to the limited function-upon-delivery guarantee stated in this policy.
48-Hour Function-Upon-Delivery Inspection Period
Buyer must inspect and test the product immediately upon receipt.
Any claim that a product is non-functioning upon delivery must be submitted within 48 hours of delivery to:
Claims submitted after 48 hours will not be accepted.
The 48-hour inspection period begins when the product is marked as delivered by the carrier, or when the product is picked up by the buyer or buyer’s representative.
No Warranty or Ongoing Support
Products sold through DeepCells.com liquidation sales do not include any manufacturer warranty, seller warranty, service warranty, repair warranty, technical support, or ongoing support.
DeepCells.com and the applicable seller do not extend, transfer, assume, reinstate, or honor any original manufacturer warranty.
Any warranty, service, support, repair, or other claim against the original manufacturer, brand owner, distributor, or prior seller is not assumed by DeepCells.com or the applicable seller and will not be considered as part of the sale.
Payment Processing
Payments may be processed by the applicable seller through PayPal or another payment processor.
Eligible PayPal transactions may qualify for PayPal Purchase Protection, subject entirely to PayPal’s terms, conditions, limitations, and eligibility determinations.
DeepCells.com and the applicable seller do not control or guarantee PayPal’s coverage decisions.
Responsibility After the Inspection Period
After the 48-hour inspection period, all sales are final and buyer assumes all responsibility for the product, including but not limited to:
- Use
- Installation
- Resale
- Transfer
- Storage
- Handling
- Maintenance
- Downstream claims
- Product liability issues
Buyer agrees to indemnify and hold harmless DeepCells.com, the applicable seller, the original product brand or manufacturer, and their affiliates, owners, officers, employees, and related parties from any claims, damages, losses, liabilities, product liability issues, or downstream claims arising after the inspection period.
No Brand Affiliation
Unless expressly stated in writing, DeepCells.com and the applicable seller are not affiliated with, owned by, or associated with the original manufacturer or brand of the products being sold.
Liquidation sales hosted on DeepCells.com are limited to inventory purchased, owned, or controlled by the applicable seller.
Any warranty, service, support, or other claims against the original manufacturer or brand are not assumed by DeepCells.com or the applicable seller and will not be considered as part of the sale.
Buyer Acceptance
By placing an order through DeepCells.com, buyer confirms that buyer has read, understood, and agreed to this Return & Refund Policy.
Buyer acknowledges that products are sold as-is, that no returns or refunds are offered, that no manufacturer warranty, seller warranty, or ongoing support is included, and that any non-functioning product claim must be submitted within 48 hours of delivery.